The procedure of providing information on a patients’s health

UAB InMedica strives to maintain the highest degree of patient confidentiality of information related to health and patient privacy. Information on the facts of the patient’s life is collected only with the patient’s consent and in cases where it is necessary to diagnose, treat or nurse the patient. Patients are only allowed to provide health information to a family doctor without the presence of other medical personnel.
All patient information is strictly confidential and can only be used by those who requires it for the performance of their duties and responsibilities. All oral, written or visual patient information generated by an institution or obtained from other healthcare providers to identify a particular patient is considered confidential. Confidential information is the information contained in the patient’s medical records, other documents (letters, certificates, etc.) and any other media (including computer) and databases containing patient information.
This information is considered confidential also after the patient’s death. The right to receive the patient’s information after death is granted to the successors and the spouse (partner), parents, children according to law.

Collection of patient’s data

  1. When the patient is registered at the institution, all patient information provided in the approved form of medical records is identified and recorded. The collection of the patient’s personal data at the reception takes place in such a way that unauthorized persons cannot hear the conversation.
  2. The Examination by a doctor is carried out in a separate room where it is ensured that the interview is not heard in the waiting room and only the patient and the family doctor are present. If necessary, the family doctor may invoke the nurse for the provision of services, but the patient is given the opportunity to provide sensitive health information only to the family doctor. When collecting personal data from a patient (about health, illnesses, performed surgeries, medicines used, allergic reactions, genetic inheritance, etc.), he/she must be made aware that the data received will be treated as confidential and are necessary for the proper provision of healthcare.
  3. Patient health information may be collected from the relatives of the patient, but only with his/her consent. Patient health information may also be obtained under the procedure established by the legislation of other health care institutions.
  4. The information provided by the patient is recorded by the doctor in his/her medical records. Medical records also include health information, which has a direct impact on the patient’s health, obtained during telephone conversations.

Disclose of patient’s information

Confidential information about the patient is provided to other persons only with the written consent of the patient, where the basis for the provision of such information and the purposes for which it is used are specified, unless the patient has indicated in his/her medical records (Patient Information and Willingness Statement) what specific person is entitled to receive such information. Persons directly involved in the treatment or care of a patient, those carrying out a medical examination of a patient shall be provided with confidential information in the cases and to the extent necessary to protect the patient’s interests without the patient’s consent. When a patient is deemed unable to reasonably assess his/her interests and has not provided a consent, confidential information shall be provided to the patient’s representative, spouse (partner), parents (foster parents) or adult children to the extent necessary to protect the patient’s interests.

Disclosure of patient’s information without his/her consent

Without a written consent of the patient, confidential information shall be provided under the procedure determined by legislation only for official purposes to the state institutions to which the laws of the Republic of Lithuania grant access to confidential information about the patient:


  1. health care institutions where the patient is/was treated, being cared for or subjected to medical examination;
  2. institutions controlling health care services;
  3. review committees for conditions of incapacitated persons to perform their functions;
  4. the court, prosecutor’s office, pre-trial investigation institutions, municipal child rights protection departments and other institutions to which such rights are granted by the laws of the Republic of Lithuania.